74.9% of Line ItemsNo Agreed Price — Supplier Set Rate Unilaterally
Max Overcharge Multiplier29.23× Single Line Item · Live Data
AP Invoices With ≥1 Error39% — Ardent Partners 2025
Contract Value Leakage11% Avg — WorldCC Jan 2026
Profit Lost to Payment Errors5–10% — RadiusPoint 2025
Invoice Forensics · Flat Rate · No Percentage
Your supplier is charging more than they quoted. We find it.
You've felt it for months — prices creeping, totals that don't add up, line items that look right but feel wrong.
Your instinct is correct. You just don't have the proof yet.
Synterminal finds it. Every line. Every invoice. Every time.
The pattern is almost always already there.
$29,439
recovered · Southern CA electrical · 328 invoices
153
billing patterns found 2 months · 1 supplier
29.23×
highest overcharge ratio single line item · live
3 days
to first findings delivered
✓ Flat Rate · No Percentage✓ Results in 3–5 Days✓ NDA Standard✓ All findings sourced
Open Your Engagement
Tell us what you've got. We respond same business day.
Line items with no agreed price — supplier set rates unilaterally on 954 of 1,274 lines
SOURCE: SYNTERMINAL LIVE ENGAGEMENT
29.23×
Max overcharge multiplier — PVC fitting quoted $0.87, billed at $25.31
SOURCE: SYNTERMINAL LIVE ENGAGEMENT
// ST-IF-002 — The Mechanism — In Plain Language
Your estimator builds the quote request. The supplier returns pricing. You build the bid. You win the job. The job runs. The superintendent is an unscheduled inspection this week. Your crew needs a 2-inch PVC 45-degree elbow on a Friday afternoon. The branch pulls what's available. The invoice comes back.
On the invoice: 2" Sch 80 PVC 45° Elbow. $13.53. On your quote: 2" Sch 40 PVC 45° Elbow. $2.27. The description is 99% identical. The SKU is different. The price is 5.97 times higher.
Does Schedule 80 cost more? Yes. But the actual cost difference is not eleven dollars. The grade difference is real. The price multiplier is not proportional — not even close. Nobody at the job site checks the schedule rating on a fitting. It goes in the same hole. The pattern repeats on every job.
Quoted — 2" Sch 40 PVC 45° Elbow$2.27
Invoiced — 2" Sch 80 PVC 45° Elbow$13.53
Unit delta+$11.26 per unit
Quantity on this invoice line46 units
Impact — one line item$518.10
That is one pattern. We found 153 of them. Two months. One supplier. Each hiding in plain sight — described in nearly identical language to what was quoted, different enough in the SKU that no manual review catches it at volume. 153 instances is not an error. It is a policy.
Pattern · 01
Price vs Quote Gap
The invoiced unit price is above what was quoted. Small per line. Invisible individually. Significant across twelve months of supplier history. The supplier's billing system updates. Your approved quote does not.
Aggregated across full supplier history
Pattern · 02
SKU Substitution
Same product description — 94–99% text similarity. Different SKU. One grade up. A price multiplier of 3× to 29× that is not proportional to the actual cost difference. The description looks identical. The price is not.
94–99% match accuracy · every line
Pattern · 03
Quantity Discrepancy
Billed for more units than ordered or delivered. Volume is the cover — nobody counts every fitting at the dock. The discrepancy is sized to survive a manual review. It compounds across dozens of deliveries.
Every quantity vs every order record
Pattern · 04
Duplicate Charge
The same item charged twice — sometimes weeks apart, buried in invoice volume. Designed to look like a clerical error if caught, not a pattern. Full invoice history held simultaneously is the only way to find it.
Full invoice history compared simultaneously
Pattern · 05
Algorithmic Price Creep
Small incremental increases — 2%, 4%, 7% — applied month by month as the supplier's pricing system updates. No single invoice shows the damage. The trajectory across twelve months does.
Full price trajectory mapped per SKU
Pattern · 06
Unquoted Spend
Items billed with no agreed price on record. The supplier sets the number unilaterally. No ceiling. In one live engagement: 74.9% of total line items had no quoted price — $125,869 at supplier-set prices.
Every unbid line item identified and exported
// ST-IF-CRM — Your Account · Your System · Your Findings
This is what you get access to.
When you open an engagement with Synterminal, you are not waiting on a report. You get a live account — a purpose-built system where every invoice you send us, every quote on file, every finding we document, and every export we produce sits in one place. Organized by supplier. Organized by job. Visible to your whole office. No IT department required. No per-seat pricing. One flat rate based on your invoice volume.
Most clients start with one supplier. Usually the highest-volume one, the most suspect one, or both — because in our experience those tend to be the same supplier. You send us what you have. We organize it, run the analysis, and you start seeing findings within three days.
3
Days to first findings
∞
Seats — everyone in your office
1
Supplier to start — the one that feels wrong
0
IT installs — browser-based, any device
// Inside Your Account — Swipe to Explore
1 / 5
📊crm-1.png — Invoice Dashboard
Your Custom Dashboard
Every invoice your office sends us appears here — numbered, dated, total billed, overcharge amount flagged, compliance score, and a direct link to the original PDF. Nothing falls through the cracks. Your AP team sees exactly where every document sits at any time.
📋crm-2.png — Quotes
Invoices
Every invoice your supplier gave you lives here — organized by supplier, with issue date, expiration date, line count, and the original PDF inline. We also flag quotes approaching expiration so you always know whether you are buying under an active agreed price.
🔍crm-3.png — Findings
Findings
Every overcharge documented — the item, quoted price, invoiced price, delta per unit, quantity, total impact. Every finding is sourced to the exact line of the exact invoice and the exact quote it was compared against. One click opens the source PDF. Export to CSV, PDF report, or formatted text for your attorney.
📈crm-4.png — Commodity Intelligence
Full Document View
Inside your custom dashboard you can click on any invoice and quote and see the full document. Every finding and analysis has a link right to the quote and invoice so you or your supplier can inspect and verify.
🔎crm-5.png — Document Search
Document Search
Every document ingested into your account is searchable — invoices, quotes, contracts, specs, scanned PDFs. Type a part number, a supplier name, a line item description, or a plain English question. Your entire document history becomes a searchable record you can interrogate at any time.
// What Every Account Includes
◈
Invoice & Quote Management
Every document organized by supplier and by job. Status tracked from receipt through analysis. Original PDFs always accessible. Nothing gets lost. Nothing gets skipped.
◈
Quote Expiration Alerts
Quotes have expiration dates. When one is approaching — thirty days out, one week out — your account flags it. You never unknowingly buy materials against an expired quote with no agreed price on record.
◈
Findings & Export Package
Every overcharge documented with source. NIQ CSV for your supplier. PDF Report for your attorney. Findings MD for your records. Every export is a weapon with a specific audience.
◈
Commodity Intelligence
Live spot prices for the raw materials underneath what you buy. Sourced, timestamped, mapped to your invoice categories. When your supplier raises prices, you already know whether the commodity moved.
◈
Document Search
Every ingested document is searchable — invoices, quotes, contracts, specs, blueprints, scanned images. Search by part number, supplier name, line description, or plain English.
◈
Unlimited Seats · One Price
Your project manager, your AP coordinator, your estimator, your owner — everyone in your office gets access. Pricing is based on invoice volume, not headcount. No per-seat charges. No user limits.
Who This Is For
Any trade. Any scale. Same mechanism. Same result.
Full intelligence platform and service suite at synterminal.com
Different trade. Different supplier. Different materials. Same result. The pattern is structural.
This is not a supplier-specific anomaly. The SKU substitution mechanism appeared in electrical supply and in irrigation supply — two completely different industries, two different suppliers, two different material categories. The mechanism is the same because the underlying system is the same.
Finding
The gap between what was agreed and what was billed is not a billing error. It is the operating logic of the billing system. Synterminal maps that logic from the documents and puts it in writing.
Output
Every finding traced to the exact invoice line and the exact quote it was compared against. Dollar amount. Date. SKU. Delta. Source document linked. When you take that documentation to your supplier, the conversation is different.
Platform
Full invoice forensics intelligence platform, client CRM, commodity intelligence, and document search available at synterminal.com/invoice-forensics/
// What We Deliver
NIQ CSV
Every line billed with no agreed price. Send it to the supplier. They have to respond.
Overcharge Findings
Every price gap sourced to invoice line and quote. Dollar amount. Date. SKU. Delta documented.
PDF Report
Formatted findings. Hand it across the table. Designed for supplier negotiation or legal use.
Direct Support
If you need Synterminal in the room — or on that call with the supplier — that is available.
// Your Supplier Has Had This Advantage Long Enough
Bring the invoices.
Tell us which supplier feels wrong. Which jobs didn't add up. What you've noticed over the years. We take that and go to work. First conversation free. Scope quoted same day. No percentage of recovery — flat engagement, all findings yours.
Tell us what you've got. We respond same business day.
Common Questions
What you need to know before you send the first invoice.
You send us your invoices and any quotes or agreements you have on file with the supplier. We parse every line item, match invoiced prices against quoted prices, flag SKU substitutions, identify duplicate charges, and map any spend with no agreed price on record. Every finding is sourced to the exact invoice line and the exact quote it was compared against. You receive a findings report, a CSV export, and a PDF formatted for supplier negotiation or legal use. First findings are delivered within 3 days.
We work with whatever documented pricing exists — formal quotes, purchase orders, GPO rate sheets, contract schedules, or email confirmations. If no agreed price exists for a line item, we flag it as unquoted spend and export it as a Not-In-Quote (NIQ) list. In one live engagement, 74.9% of total line items had no agreed price on record. That list alone becomes your first conversation with the supplier. You now have documentation of what they were setting unilaterally.
Six documented patterns appear across every engagement: Price vs. Quote Gap — invoiced unit price above the agreed quote, compounding across hundreds of lines; SKU Substitution — same product description, different SKU, different grade, price multiplier of 3× to 29× not proportional to the grade difference; Quantity Discrepancy — billed for more units than ordered; Duplicate Charge — same item billed twice across separate invoices; Algorithmic Price Creep — small monthly increases applied incrementally across a full supplier history; Unquoted Spend — items billed with no agreed price, supplier setting the number unilaterally.
First findings are delivered within 3 days of receiving your documents. A full engagement depends on invoice volume and the number of suppliers being analyzed. Most engagements covering one supplier and 3–12 months of invoice history complete within 5–7 business days. We deliver iteratively — you start seeing findings while the analysis is still running, not after a weeks-long black box.
No. Flat rate only. Pricing is based on invoice volume — how many invoices we are analyzing. We do not take a percentage of recovery. All findings are yours. You decide what to do with them — whether that is a supplier negotiation conversation, a credit request, a formal dispute, or evidence for litigation. We document the findings. The recovery strategy is yours.
Any business that receives supplier invoices against an agreed price. Documented engagements include electrical contracting and landscape and irrigation contracting. The mechanism — SKU substitution, price creep, unquoted spend — appears across electrical supply, plumbing supply, HVAC equipment, roofing materials, PVC and pipe fittings, food service, and industrial distribution. If you have invoices and any reference pricing, the engagement runs.
When you open an engagement, you get access to a live client account — a purpose-built CRM dashboard organized around your specific suppliers, your jobs, your quotes, and your invoices. Everything is in one place from day one. The account is yours for the duration of the engagement and beyond.
Inside your account: every invoice and quote organized by supplier and job; a Not-In-Quote (NIQ) export — every line item billed with no agreed price on record, formatted as a CSV to send directly to your supplier to force a quote update; a full findings export — every documented overcharge with invoice line, quote line, delta per unit, quantity, and total dollar impact; a PDF report covering every confirmed finding and every suspect pattern — including patterns that suggest pricing algorithm behavior in your supplier's billing or distribution software.
Export format is not fixed. CSV, Excel, PDF, plain text, Markdown, HTML — if you need it in a specific format for your AP system, your attorney, or your own records, ask and we will produce it. Synterminal's background is semantic web engineering, knowledge graph architecture, and data engineering. If there is a format you need, we can build it.
Beyond the standard deliverables: if you have an intuition about a specific part, a specific job, a specific time period, or a pattern you've noticed yourself — bring it to us. We will run it. Most clients end up with more intelligence than they anticipated, because most services in this space stop at finding the overcharge. We go further. Your data was built by software. Software is built by humans. Humans build following patterns. We look for those patterns on your behalf — the ones hiding underneath the surface of what the invoice says.
If you have questions about what else Synterminal can do beyond invoice forensics, the answer is: point this same capability at any research question you have. That is Synterminal.
Your accountant reconciles payments to invoices — they confirm money left the account and the invoice exists. Invoice forensics compares invoiced prices to agreed prices at the line-item level and detects substitution, pattern, and unquoted spend that is invisible to standard AP review. The overcharge patterns we find are specifically designed to survive a manual review. No accountant catching a 29.23× SKU substitution at volume is the norm. That is what forensic analysis is for.
Yes. NDA is standard on every engagement before any documents are shared. Supplier names, invoice data, and findings are not disclosed publicly. The case study data referenced on this page is used with client knowledge and all identifying information — supplier names, job names, entity names — is withheld.
Yes. Every finding is sourced to the exact invoice line and the exact quote it was compared against — dollar amount, date, SKU, delta documented. The PDF report is formatted for attorney use and is suitable for discovery, deposition support, or demand letter documentation. Law firms working construction defect, contract dispute, and procurement fraud matters have used this analysis as primary evidence. If your attorney needs Synterminal as a consulting witness, that is available.